General Terms of Service:
1. We will do our best to please you and get your site on the internet in a timely manner, usually, 1 - 4 weeks, or otherwise agreed upon after layout has been approved by the customer.
2. It is your responsibility to get information, pictures, etc. to us as soon as possible within 4 weeks of hiring The PC Professor. We will not be held responsible for delays because we did not have the necessary information sent to us. It is your responsibility to proofread, find errors, check links, test shopping cart, etc. before accepting ownership of your completed website.
3 Upon completion of the Beta Version of the web site, you will have four weeks to decide on any minor last minute changes to your site. These changes are limited to spelling, simple sentence changes, photo order re-arranging, and site color.
4. Upon completion of the website, ownership will be turned over to you. All fees are required to be paid in full before your web site is delivered to you and is nonrefundable.
5. Customer agrees to defend and hold harmless The PC Professor and affiliated companies from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party against any of the indemnified parties arising out of or relating to Customer's use of the Services.
6. Customer agrees that The PC Professor, under any circumstances, shall not be held responsible or liable for any indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, data or use by Customer, any of its customers, whether in an action in contract or tort or strict liability or other legal theory.
7. The PC Professor agree that all material including content, graphics, photos, and any part or information or content rights will remain in the possession of the client and will not be used for any other project, and retain sole ownership of the client and will not be shared to anyone under anyone except were law enforcement is involved.
8. The PC Professor will not condone and site with malware on them which is deemed a threat to our hosting infrastructure or the public at large. These compromises will be left up to the decision of the owner and administrator as to actions taken. They are usually deemed unsafe and cleaning will be required before they are available again on our live hosting or open to the public.
Payment Terms:
Hosting and Payment Terms
1) If late on the payment there is a flat late fee of $10.00 applied one day after the due date as we provided 7 days notification due date to give you a chance to repair the payment obligations unless otherwise notified.
2) After the 7 more days of the due date and late payment fee applied and not paid after the due date, your site will be suspended and this costs with 25.00 for an unsuspending site and five dollars reactivation and late payment of 10.00 added.
3) After another 30 days without payment, your site will be permanently DELETED and PURGED from our Servers and will be billed for any monies open subject to a 20% annual interest fee. We basically give you 60 days to pay from Invoice.
4) We would like to complete site as typical content delivery is 1-3 weeks or with agreed upon date and is usually built in concert with the client (always room, people get busy). If the content delivery is not delivered in time, The PC Professor would request a monthly further development fee of 15% of remaining cost taken off overall cost until paid in full.
5) Some special circumstances amongst clientele on an emergency basis will be paid with agreed compensation and time!
The PC Professor Web Solutions has been in business for over 20 years and our web design services go back even further. We are proud to offer you some of the best services in Peterborough and the Kawarthas to help you grow your business online.
Don't hesitate to give us a call at 705-868-5176 and see what we can do for you.